Smartee Cases Management

“Case Management System of Smartee” denotes the system used to manage matters related to orthodontic cases. This includes, but is not limited to, functionalities such as doctor registration and login, case uploads by doctors, real-time confirmation of orthodontic treatment animations, sharing of such animations, and tracking of case status.

Smartee Doctor App

“Smartee Doctor App” is the mobile application provided to doctors, facilitating services such as registration and login, case uploads, real-time confirmation and sharing of orthodontic treatment animations, and tracking of case status.

Smartee Assistant App

“Smartee Assistant App” is the mobile application provided to patients, offering services including product and/or service inquiries, appointment scheduling, aligner wear management, and online query submission.

Smartee Sales App

“Smartee Sales App” is the mobile application used to conduct sales operations.

Third-Party Commercial Collaborations

Smartee collaborates with third-party commercial partners to offer patients orthodontic-related products and services through methods including, but not limited to, marketing, distribution, original equipment manufacturing (OEM), and co-branded production.

Patient

Orthodontic Service

a

Case Management

Name, Gender, Age, Dentition

To create and manage your case records.

b

Orthodontic Treatment

Imaging Data [Facial Photos, Oral Photos, X-ray Images (Radiographs)], Dental Scan Files, CBCT Files, STL Files

To develop orthodontic treatment plans, design animations, and produce aligners.

c

Financial Settlement

Name, Products and Devices Used

For payment processing and issuing invoices.

d

Delivery of Smartee Products

Name, Delivery Address, Email, Postal Code

To deliver orthodontic aligners and other Smartee products.

Doctor

Orthodontic Service

a

Account and Case Management

Name, Mobile Phone Number, Landline Phone Number, Email Address, Contact Address, Qualifications Relevant to Orthodontic Diagnosis and Treatment, Third-party Doctor Registration Number

For registering and logging into your Smartee account, managing cases (case design, shipment), and verifying qualifications.

b

Shipment of Goods

Name, Mobile Phone Number, Landline, Email, Contact Address, Shipping Information (please note: the multiple shipping details you provide may contain Additional Names, Phone Numbers, Addresses, etc.)

To ship aligners, oral scans, membranes, and invoices to you.

c

Financial Settlement

Name, Contact Information, Bank Account Details, Contact Address, Email Address, Tax-Related Codes (including but not limited to VAT, GST)

To issue invoices and manage finance-related activities.

d

Account and Case Management

Name, Mobile Phone Number, Landline Phone Number, Email Address, Contact Address, Qualifications Relevant to Orthodontic Diagnosis and Treatment, Third-Party Doctor Registration Number

For registering and logging into your Smartee account, managing cases (case design, shipment), and verifying qualifications.